XQE-GEN-0002 An unexpected exception occurred: JVMCFRE003

XQE-GEN-0002 An unexpected exception occurred: JVMCFRE003

Error: XQE-GEN-0002 An unexpected exception occurred: JVMCFRE003 bad major version; class=com/microsoft/sqlserver/jdbc/SQLServerDriver, offset=6

Cause: It is a Java error. Java threw this error because of the SQL Server JDBC Driver are not compitable with the Java version.

Environment: Cognos 10.2.2

Resolution: Following are the steps to resolve the above error.

  1. Check the Java Version
  2. Based on the Java Version use the correct version of SQL Server JDBC Driver.
    • sqljdbc.jar
    • sqljdbc4.jar
    • sqljdbc41.jar
    • sqljdbc42.jar
  3. Stop IBM Cognos Services. Move the correct jar files in <Cognos installation>\webapps\p2pd\WEB-INF\lib
  4. Restart the IBM Cognos Services.

Note: Above steps are only for IBM Cognos 10 environment.

Note: We are facing the above issue when we are using the IBM Cognos 10.2.2 with sqljdbc42.jar. We replaced sqljdbc42.jar with sqljdbc41.jar

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