The IBM Cognos gateway is unable to connect to the IBM Cognos BI server

The IBM Cognos gateway is unable to connect to the IBM Cognos BI server

Problem: The IBM Cognos gateway is unable to connect to the IBM Cognos BI server.

Cause: May be your Configuration Settings is incorrect because of which your Cognos Services not able to start.

Solution: Try to find which service is not starting properly. Check the dependencies is in place for that service and try to restart the services.

Ex: In our scenario JAVA_HOME system variable is causing issue. Remove the JAVA_HOME system variable (Off corse if it's impact is low ) and restart Cognos Services.

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